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VERSION:2.0
PRODID:-//The PEAK Fleet (PREVIEW) - ECPv4.9.10//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:The PEAK Fleet (PREVIEW)
X-ORIGINAL-URL:https://preview.thepeakfleet.com
X-WR-CALDESC:Events for The PEAK Fleet (PREVIEW)
BEGIN:VTIMEZONE
TZID:America/Phoenix
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20180101T000000
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BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20181017T113000
DTEND;TZID=America/Phoenix:20181017T130000
DTSTAMP:20260430T013925
CREATED:20180719T190717Z
LAST-MODIFIED:20180722T201027Z
UID:930-1539775800-1539781200@preview.thepeakfleet.com
SUMMARY:How to Win Over Difficult Customers with Empathy and Kindness
DESCRIPTION:\nThe workshop begins with an overview of PEAK Values (Persistence\, Empathy\, Authenticity and Kindness).\nYou will learn how to incorporate a values-based-approach for your business (what it looks like\, how to achieve it\, the benefits)\nThe bulk of the time will be spent exploring Empathy & Kindness – research\, case studies\, personal stories and facilitated discussion with all workshop participants.\nThe workshop will include an opportunity for you to draft an initial action plan for your business with time for Q&A\n\n\n\n\n	Related\n
URL:https://preview.thepeakfleet.com/event/how-to-win-over-difficult-customers-with-empathy-and-kindness/
LOCATION:Better Business Bureau\, 1010 E Missouri Ave\, Phoenix\, AZ\, 85014\, United States
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